Returns Policy

Thank you for shopping at The Salon by Ash Croker. We want you to be completely satisfied with your purchase. If you are not entirely happy with your purchase, we are here to help.

Returns

We accept returns within 14 days of the original purchase date. To be eligible for a return, your item must be unopened and unused, in the same condition that you received it, and in its original packaging.

Refunds

We offer credit notes for returned items. Once we receive your return, we will issue you a credit note for the value of the returned item(s), which can be used towards future purchases at The Salon by Ash Croker.

Shipping

Please note that the cost of shipping for returns will be covered by the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Initiate a Return

To initiate a return, please contact us at [email address/phone number] within 14 days of receiving your purchase to request a return authorization. Please include your order number and the reason for the return in your communication.

Return Address

37 Burnie St, Clovelly 2031 NSW Australia

Contact Us

If you have any questions about our returns policy or need assistance with a return, please do not hesitate to contact us at ash@thesalonbyashcroker.com

Thank you for choosing The Salon by Ash Croker. We appreciate your business and hope to continue serving you in the future.